Coresystems Field Service Management Software for SAP Business One
Customers determine the success and viability of an enterprise now, more than ever. Furthermore, they demand high levels of service for each Euro or Pound they spend with an organisation. Coresystems Field Service Management Software for SAP Business One has many benefits, including:
- Connecting all aspects of the field service value chain through innovative technology and deep understanding of today’s consumers’ needs
- Automating many of the time-consuming, manual processes associated with customer service. Operations Managers can oversee multiple jobs in real time and equip field personnel with up-to-date information to complete repairs quickly. This boosts first-time fix rates and, consequently, customer satisfaction ratings
- Tracking employee performance, recognising field engineers who excel, as well as those who may need extra training or support
- Analytical data also shows product line performance and how industry trends may shape future needs
With these tools at hand, Operations Managers and company executives have all the data required to maximise profitability and reduce expenses on a daily basis. This solution ultimately reduces stress, increases success rates and helps to future proof your organisation.