Increase Sales with B2B eCommerce
There is less pressure on the limited resources of a sales team when your online portal can be accessed online and on the go. Suggested products and cross selling opportunities are easier to introduce into the sales cycle and trends show that sales spend increases with the introduction of B2B portals.
In a globally competitive market, eCommerce frees your business from the 9-5, enabling sales to be made at any time from any location. Empower your B2B customer’s place and track orders directly from your B2B portal, assign customised catalogues to customers, manage pricing and fulfil sales orders with a straight forward Add-On to your SAP Business One solution. Payment and security are built into the solution, ensuring peace of mind for your customers. Due to our familiarity with B2C eCommerce, the shift towards payments for B2B products online is not all that foreign.
There are differences between the B2C versus the B2B environment and TRC Solutions understand this level of complexity. From procurement procedures, multi-tier distribution selling and cost centres to advanced pricing and order workflows, multiple delivery points and branding, B2B eCommerce is not as straightforward as B2C eCommerce. An eCommerce platform for a B2B organisation must be able to manage the complexities without sacrificing user experience.
eCommerce was once thought of as a fringe asset of B2B selling is quickly evolving into the buying method of choice for business customers.
Integrating your B2B eCommerce solution to your ERP enable your customers to view past purchases and payments, access real-time inventory levels and track orders. B2B enterprises with customers that typically make low-frequency and low-volume purchases are also benefitting through the self-serve aspect of eCommerce, proving that return on investment is achievable, even at the lower end of the market.