B2B eCommerce
B2B eCommerce is not an alternative to your traditional sales teams but a vital support to the existing skills and an additional source of revenue, making the existing channels even more effective.
Reduce Costs by 90% with B2B eCommerce
In today’s global marketplace, business customers expect an Amazon-like shopping experience from their suppliers. eCommerce is no longer reserved for the consumer market and organisations that have introduced eCommerce to their supply chain have seen a spike in sales. Offering B2B customers a self-service model improves the customer experience and boosts sales, proving that B2B selling is not immune to digital transformation and the Amazon effect.
According to research from Forrester, B2B eCommerce will be twice the size (in terms of value), by 2020 due to the reduction in costs. B2B companies can decrease the costs of sales by 90% in some cases and reduce the costs associated with customer support via online portals.
Research predicts the global B2B eCommerce market to be worth $6.7 trillion by 2020.
B2B eCommerce is benefitting from the rise of mobile eCommerce. Over half of business customers research products using their mobiles, so it makes sense to close the loop on this sales channel. Busines customers demand the ability to browse catalogues, place orders and track deliveries at the touch of a button, 24/7. Rather than spending time on hold to a customer service call centre, customers have the freedom to manage their accounts in secure and easy to access portals with B2B eCommerce.
Building Success with K-eCommerce
We only work with world-class solutions and k-eCommerce provides a global, best of breed eCommerce solution that seamlessly integrates with SAP Business One. k-eCommerce was built specifically with ERP integration in mind, in the cloud or on premise. Payment fraud should always be top of mind when setting out with an eCommerce solution.
This is one of the few PCI compliant eCommerce systems and is managed by the k-eCommerce system administrators, allowing you to focus on the business of selling. This fully integrated, one stop shop for all things eCommerce, ensures your B2B enterprise is armed with all the relevant tools and this easy to use solution ensures you will be open for business in no time. Whether your B2B eCommerce presence needs a custom site with branding or a straightforward site to extend the sales conversions from a catalogue, k-eCommerce is easy to configure and meets a variety of different applications.
Increase Sales with B2B eCommerce
There is less pressure on the limited resources of a sales team when your online portal can be accessed online and on the go. Suggested products and cross selling opportunities are easier to introduce into the sales cycle and trends show that sales spend increases with the introduction of B2B portals.
In a globally competitive market, eCommerce frees your business from the 9-5, enabling sales to be made at any time from any location. Empower your B2B customer’s place and track orders directly from your B2B portal, assign customised catalogues to customers, manage pricing and fulfil sales orders with a straight forward Add-On to your SAP Business One solution. Payment and security are built into the solution, ensuring peace of mind for your customers. Due to our familiarity with B2C eCommerce, the shift towards payments for B2B products online is not all that foreign.
There are differences between the B2C versus the B2B environment and TRC Solutions understand this level of complexity. From procurement procedures, multi-tier distribution selling and cost centres to advanced pricing and order workflows, multiple delivery points and branding, B2B eCommerce is not as straightforward as B2C eCommerce. An eCommerce platform for a B2B organisation must be able to manage the complexities without sacrificing user experience.
eCommerce was once thought of as a fringe asset of B2B selling is quickly evolving into the buying method of choice for business customers.
Integrating your B2B eCommerce solution to your ERP enable your customers to view past purchases and payments, access real-time inventory levels and track orders. B2B enterprises with customers that typically make low-frequency and low-volume purchases are also benefitting through the self-serve aspect of eCommerce, proving that return on investment is achievable, even at the lower end of the market.
Building Success with Netalogue
Focused on the B2B sector, Netalogue has a successful record rolling out eCommerce solutions for wholesale distributors in various industries. These can be public facing or secure portals that are closed access sites, only accessible via secured username and passwords. Working with TRC Solutions, the eCommerce platform can be configured in a range of different ways. With this powerful platform, you can set customer specific pricing, including discounts and updates and any restrictions that might be in place. The easy to use interface ensures that you have control over the amount of information you wish to display, giving you and your staff complete control over what is displayed.
Subscribe and Receive the latest industry insights!
Thank you for subscribing
Please select your area of interest:
