The Cost of Saying Yes
Failed ERP programs rarely leave behind a single casualty. They leave behind a trail. Transformation directors. CIOs. CFOs. Program sponsors. Sometimes entire leadership teams. Most were not removed because they lacked capability. Most were not removed because they made poor decisions. Many were removed because they carried accountability for outcomes they did not fully control. […]
The Economics of ERP Governance Failure
Nobody adds it up. That is part of why it keeps happening. When a large ERP program overruns, the costs that are measured are the ones that appear in budget reports: SI contract extensions, additional resource costs, rework. These are the visible costs. They are almost never the full costs. The full costs distribute across […]
Why Transformation Budgets Are Usually Wrong
Most boards do not approve transformation budgets. They approve assumptions that have never been tested. No sensible person would agree to a fixed price on a house before the architect has drawn the plans. Before the soil conditions are understood. Before the structural requirements are known. Before anyone has counted the trades, the materials, the […]