TRC Solutions Management Team

Gavin Peacock, Group CEO

As Group CEO of TRC Solutions, I am responsible for the direction of the group and ensuring our three core values of integrity, rigour and security are integrated into everything we do at TRC Solutions.

Given the numerous IT suppliers, it is sometimes difficult to identify the right suppliers to engage with.  By starting a conversation with TRC Solutions, you will quickly discover how over 25 years of deep industry experience can ensure your projects’ success.  Connect with Gavin on LinkedIn

Patrick Hesnan, Group COO

At TRC Solutions, my role is to support you and ensure the delivery of excellence at every stage of the customer journey, guaranteeing that our core values of transparency, rigour and security are adhered to and are at the centre of every action taken by our team.

The management of the team that we will field for you has been honed since 1991.  The longevity and experience of the team will be evident from your first contact with us.  With projects on a number of continents, we still retain our boutique, intelligent and friendly approach, regardless of the size of the opportunity.  Connect with Patrick on LinkedIn

Steven Maguire, SAP Solutions Director

I head up the SAP team at TRC Solutions. I am responsible for initiating new business relationships and ensure the products and services we offer are an optimal fit for our clients.  I work with our skilled team of SAP Certified Analysts, Engineers and Global Industry Partners to ensure a seamless handover to TRC Solutions operations for solution delivery.

When working with a client, we take the time to identify the areas of the clients’ business where control, efficiency, security and profitability can be improved. It is only following this rigorous process that we may recommend a best practice deployment of one of our SAP solutions.

We work closely with our existing clients, ensuring they understand how their SAP systems can be optimised to assist with their evolving enterprise needs.  I look forward to discussing your project requirements with you. Connect with Steven on LinkedIn

Fergus Dooley, Customer Support Director

As Customer Support Director, I lead our internal and field support teams. Managing your support team at TRC Solutions involves the delivery of SLAs to your satisfaction and monitoring of goals. I am ultimately responsible for all customer service escalations and planning inventory management levels at our warehouse locations.

I am involved in the hardware maintenance pre-sales process to ensure operational compliance.  In my role as Director, I enjoy working with our skilled and enthusiastic support teams and our fantastic clients.   Connect with Fergus on LinkedIn

Dereck Teefy, Operations Director

My role is to ensure that our implementation teams lead successful solution deployments which are delivered in scope, on time and in budget.  TRC Solutions Group are a PRINCE2 house and I am a qualified practitioner.  This ensures we deliver on our values of transparency, rigour and security.

I am ultimately responsible for resource planning within the TRC Solutions Group, monitoring our teams’ timelines and resources for client projects.

I enjoy being part of the pre-sales team on larger and strategic projects, detailing how our customers, teams and experience over 25 years make us a great partner for your enterprise. Connect with Dereck on LinkedIn