Retail Analytics
Information you want, when you need it
Information you want, when you need it
Deploying a solution with an ERP at the core enables a single view of the entire retail operation by unifying information from the bricks and mortar stores, the eCommerce stores, wholesale and back office operations. Imagine, a single connected database providing a unified view of how each customer interacts with your business.
Previously, retailers had limited insight into their retail enterprise, now with the technological advancements, we can delve into a lot more than profit and loss. Reports and dashboards summarising consumer behaviour based on key performance indicators such as conversion rates, average order value or total amount spent are helpful, but we have more powerful business intelligence tools to hand that can deliver so much more.
Retail is overloaded with data. With every point of sale interaction, eCommerce transaction, tap on a smartphone or face to face interaction, we are gathering data – but it is only data without insight. Bringing the data together and putting it somewhere it can be accessed can be difficult, and this is only half the battle. By deploying solutions such as SAP Business One for retail with integrated SAP certified Epos systems such as iVend and Retail One you get a unified database in a secure and stable platform.
Using our SAP certified analytics solutions, connected to your SAP Business One database, you can predict consumer behaviour based on habits or predict problems and consumer needs before they are aware of these needs themselves. Using these powerful insights, retailers will be able to offer consumers the right product, in the right place, at the right time and cost, by accurately anticipating the needs and wants of the consumer.
Our team of certified consultants have over 30 years of experience, extracting data from retail enterprises and helping our customers make sense of it, creating actionable data that leads to long-term growth. By blending our retail industry knowledge with our best in breed technology solutions, we have helped customers to: