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Michael Murphy Home Furnishing increasing productivity and profits through SAP Retail

Michael Murphy Home Furnishing increasing productivity and profits through SAP Retail

Introduction

Michael Murphy Home Furnishing is in its 6th decade delivering high-quality, stylish furniture, designed and selected by the Murphy family, to families around the world. While their customer-first principles haven’t changed, the Team knew it was time to upgrade their software to continue serving customers. They chose SAP to deliver this goal and future-proof the business.

SAP Retail

Michael Murphy Home Furnishing

In 1974, Michael Murphy created a home furnishing store in Newbridge, Co. Kildare with the core aim of the business to bring high-quality, stylish furniture, designed and selected by the Murphy family to customers.

Today Michael Murphy Home Furnishing has 7 outlets, an established customer base in Ireland and a growing customer base internationally. To deliver an unrivalled service to the thriving customer base and to modernise, Michael Murphy Home Furnishing had a vision on the system they wanted,

SAP Retail Home Furnishings

The Vision

The Michael Murphy Home Furnishing Team spent a long time discussing what they wanted to see in an ideal System to support their goals. The key features included:

  • A bespoke Point-of-Sale system connecting their retail stores, warehouse and head office
  • A Barcoding system for their warehouse to increase the efficiency of inventory and orders
  • Integration between the eCommerce and SAP Business One

Once Michael Murphy Home Furnishing agreed upon its vision and goals, they came to TRC Solutions to build the bespoke system and for guidance and support.

TRC Solutions – Delivering Excellence

TRC Solutions Support

TRC Solutions have over 30 years of experience delivering retail business process software to clients. When a client comes to us with requirements, our Team of industry experts work with transparency, rigour and ethics to deliver the best possible result to meet their needs

Due to our knowledge and the effectiveness of SAP Software – we were able to make Michael Murphy Home Furnishing’s vision a reality.

We built a system that integrated all of Michael Murphy Home Furnishing’s processes (Sales, Warehousing, POS Software etc.) into SAP Software making their Team far more efficient and saving valuable time and revenue for the business.

SAP Business One was deployed into Michael Murphy Home Furnishing’s Head Quarters and the SAP-Certified Retail Solution was deployed in-store. These, along with the eCommerce and Warehouse Management System were fully integrated to provide Management with clarity on all aspects of the business.

The result was Michael Murphy Home Furnishing having a truly integrated and unified retail solution to process more orders, delight their customer base and scale on-demand with access to all data in one place.

Michael Murphy Home Furnishing since Implementation

TRC Solutions’ COO, Patrick Hesnan and Solutions Consultant, Steven Maguire caught up with the Michael Murphy Home Furnishing Team. COO, Damien Quigley and Marketing and eCommerce Manager, Jennifer Adamson told us about the improvements they have experienced since go-live.

Through the SAP technology, the business now has a fully streamlined system and processes which continue to increase productivity, sales and profits while allowing its Team to work more efficiently.

“Despite the complexities of trying to integrate various systems and platforms, the overall results have been seamlessly beautiful” – Damien Quigley, Chief Operating Officer of Michael Murphy Home Furnishing

TRC Support

TRC Solutions provide the same level of support in Post-Implementation as we do in Pre-Sales. Our Team is on hand to provide assistance and training whenever needed.

TRC Solutions Customer Experience

How we support businesses through SAP Solutions

We support clients through SAP ERP and Retail Solutions to improve every aspect of their business and ensure they are poised to deliver the best possible service to customers. Through SAP Technology and our Support and Training, clients can ensure the future success of their business.

If you are replacing an outdated system or looking to explore what the latest SAP software has to offer, TRC Solutions is here to help you navigate the complex world of ERP and POS Solutions. We help you select the perfect system to support your business based on the unique KPIs, budget and customer journey.

With more than 30 of experience, we’re trusted by leading retailers across the Globe to implement dynamic digital solutions – from the Pre-Sales process to ongoing care. TRC Solutions help you shape the modern retail experience and find new opportunities to grow your business with a cutting-edge suite of solutions you can rely on long into the future.

Contact us to arrange a discovery call on how we can help your business succeed

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