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TRC Solutions supporting SAP Partners through SAP Customer Checkout

Supporting SAP Partners through SAP Customer Checkout

SAP ERP Partner: Sapphire Systems | Client: KAL Partz 

Solution: SAP S/4 HANA Public | Geography: North America

SAP Customer Checkout Integration with SAP S/4 HANA Public

TRC Solutions team with Sapphire Systems to implement SAP Customer Checkout for US and Canada-based retail and distribution business.

TRC Solutions is delighted to announce that we are Partnering with North American SAP Partner Sapphire Systems to deploy SAP Customer Checkout for our mutual  client, KAL Partz. 

“We are looking forward to working closely with Sapphire Systems to introduce a best-in-class Retail Solution to KAL Partz and deliver a competitive edge for the business” – Patrick Hesnan, COO at TRC Solutions.

KAL Partz is a heavy truck and trailer parts retailer and distributor delivering quality parts and accessories to customers worldwide. KAL Partz has 20 stores across the United States and Canada and is deploying SAP S/4 HANA Public Cloud through SAP Partner, Sapphire Systems. 

KAL Partz

Sapphire Systems is the largest digital operating transformation provider to the mid-market and mid-enterprise with over 1,250 clients in the UK and the US. They support businesses in multiple verticals and focus on providing clients with the best digital transformation possible.

To consolidate their growth, KAL Partz began research on introducing a POS Solution which would:

  1. Grow sales
  2. Increase transaction velocity
  3. Improve Customer Experience
  4. Seamlessly Integrate with SAP S/4 HANA to effectively manage their orders and returns
  5. Provide management with real-time reports on each store’s performance
  6. Integrate with their strategic operations

Due to their complex workflows, KAL Partz could not find a suitable POS Solution and their Partners reached out to TRC Solutions via SAP.

Why TRC Solutions?

TRC (Total Retail Control) Solutions have over 30 years of experience implementing POS Software for businesses across UKI, Mainland Europe and North America. We work closely with the SAP Customer Checkout Team out of Germany including Product owner at SAP, Bikash Bansal.

We implement SAP Customer Checkout for clients as a standalone product and via integration with SAP ERP and assist SAP ERP Partners with Retail Projects. TRC Solutions work alongside SAP ERP Partners to deliver In-Store, Omni-Channel POS via SAP Customer Checkout to provide an end-to-end SAP Retail Solution. 

The main advantage for SAP ERP Partners working with TRC Solutions is that retail can become a focused strategic vertical and an additional revenue source. Sapphire Systems receive revenue from the licenses while TRC Solutions work with their Pre-Sales Team, delivering expertise and services around in-store / retail specialist requirements. Our Technical Teams provide best practice in-store rollouts with Retail SLA’s focused ongoing in-store care. 

Through SAP Customer Checkout, KAL Partz will receive a fully SAP-authored POS Solution that is unrivalled in Omnichannel Retail when deployed in conjunction with SAP S/4 HANA Public Cloud.

With SAP Customer Checkout integration and Retail improvements empowered by TRC Solutions’ design and training, KAL Partz feels secure that each of their goals which were laid out at the beginning of the project can be achieved.

SAP Customer Checkout Integration with SAP Business ByDesign 

SAP ERP Partner: VistaVu Solutions | Client: Trailer Wheel and Frame

Solution: SAP Business ByDesign | Geography: USA

TRC Solutions rollout SAP Customer Checkout for US-based SAP Business ByDesign Opportunity with VistaVu Solutions

TRC Solutions is partnering with VistaVu Solutions to integrate SAP Customer Checkout with SAP Business ByDesign for Texas-based client, Trailer Wheel and Frame.

“We were delighted when SAP and VistaVu Solutions got in touch with our Team to support Trailer Wheel and Frame through SAP Customer Checkout. It is a fantastic opportunity and we are looking forward to introducing an industry-best Retail Solution to a thriving business” – Gavin Peacock, CEO at TRC Solutions.

Trailer Wheel and Frame was created by their founder sensing a void in a growing market, and – with the simple goal of selling quality trailers and trailer parts for a fair price. Today, 50 years later, they have grown to be the biggest producer and retailer of trailers in Texas.

VistaVu Solutions is a market leader in the United States, providing innovative business management software solutions to mid-market companies across North America. Their goal is to deliver high-quality customer experience and VistaVu measures success through clients’ satisfaction.

Trailer Wheel and Frame SAP Customer Checkout

Trailer Wheel and Frame had been running on legacy ERP Systems which they had outgrown. To ensure they could continue improving and delighting customers, Trailer Wheel and Frame sought out a powerful business software (SAP Business ByDesign) and a reputable Partner (VistaVu Solutions).

For the final part of the Project, Trailer Wheel and Frame required a Retail Solution which would integrate with SAP Business ByDesign and IT architecture, deliver relevant sales and stock information, meet legal requirements and cover multiple sales channels: SAP Customer Checkout.

TRC (Total Retail Control) Solutions have over 30 years of experience implementing POS Software for businesses across UKI, Mainland Europe and North America. We work closely with the SAP Customer Checkout Team out of Germany including Product owner at SAP, Bikash Bansal.

Partnering with TRC Solutions for a Retail Project yields win rates significantly higher than those of typical multi-vendor solutions. Vista Vu Solutions receives revenue from the licenses and client benefits from a unified, best-practice Retail Platform – all through SAP.

SAP Customer Checkout Integration with SAP S/4HANA 

SAP ERP Partner: YASH Technologies | Client: Loon Fung

Solution: SAP S/4HANA | Geography: United Kingdom

TRC Solutions support YASH Technologies through SAP Customer Checkout deployment and integration with SAP S/4HANA for UK’s biggest Asian Supermarket Chain 

TRC Solutions is partnering with YASH Technologies to support SAP S/4HANA user Loon Fung, a multi-chain Asian Supermarket operating in the UK.

“YASH Technologies share our ethos of transparency, rigour and ethics and always puts the client first. It has been a pleasure to work with their Team to ensure Loon Fung has the best Integrated Retail Platform available on the market today.”Steven Maguire, Solutions Director at TRC Solutions.

Loon Fung is one of the UK’s largest and best-known Asian Supermarket chains and has been in operation since 1965. Through guidance from YASH Technologies, Loon Fung is upgrading their systems to SAP S/4HANA to create a competitive advantage and streamline their business.

Loon Fung

YASH Technologies is a customer-centric transformational global IT solutions and services partner with over 8,000 Team Members and over 70 clients in the Fortune 500. The YASH Team pride themselves on delivering value and innovation to customers globally.

Loon Fung attributes their success to diligence and ability to build a loyal customer base. In order to continue improving CX and enter new markets, they knew state-of-the-art POS and eCommerce Platform was needed – optimally one which integrated with SAP S/4HANA.

YASH supports businesses in multiple verticals, but Loon Fung’s requirements meant it was necessary to reach out to Retail Experts who could deliver their client the best possible result – TRC Solutions.

TRC (Total Retail Control) Solutions is a Leader in Retail Software Implementation and Support. Our Team have been involved in hundreds of Retail and POS Projects for businesses such as Shannon Airport, Glasnevin Trust, Seiko Boutiques, AIB and Bank of Ireland. Because of our expertise, we are the go-to Partner for all Retail Projects for SAP.

TRC Solutions and SAP Customer CheckoutTRC Solutions with SAP Customer Checkout Product owner, Bikash Bansal at SAP SMB Summit 2022

We have implemented SAP Customer Checkout for our clients and in conjunction with other SAP ERP Partners for their Retail Projects. SAP and SAP ERP Partners continue to choose TRC Solutions in SAP Customer Checkout Projects because of our deep understanding of the product and client-centric commitment.

Through SAP Customer Checkout, Loon Fung receives a fully SAP-authored POS Solution that is unrivalled in Omnichannel Retail when deployed in conjunction with SAP S/4HANA.

Our Team have the skillset and product knowledge to create and install the unique add-ons Loon Fung needs to outperform their competitors. We are currently rolling out the Platform at Loon Fung, so they can effectively perform from Day 1 of go-live.


The retail vertical was worth $27.34 trillion in 2022 (Statista 2022). Working with TRC Solutions allows SAP ERP Partners to engage confidently with the retail vertical without the requirement to onboard specialist retail skills while providing an industry-best experience for your retail clients.

As an SAP Partner, TRC Solutions works in parallel with your Team at every step. From Pre-Sales and Discovery around requirements, and throughout the customer journey, we map our full suite of products against the many customer requirements. Along the way, we identify areas to remove friction and redesign processes to make the customer experience much better. Enterprise Software can be complex, but with the customer at the core, we are confident in our Retail Solutions design.

If you have an opportunity you would like to speak with us about, please contact

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