Gavin Peacock, Group CEO, TRC Solutions
For the last ten years various so called thought leaders and ‘acronym factories’ have been telling you, the fashion retailer, that you need to get on the digital transformation wagon or get left behind.
However, as a supplier of IT to the retail industry, I am still not seeing this transformation. Walk any high street and the majority of stores lack interactive experiences. What has changed in the last twenty years? You will see the likes of an iPad with a Chip and Pin device attached to it, which will allow a shop assistant to order our of stock items and have them shipped to your home using their standard web site, but not much else.
Stock accuracy and traceability are the drivers for RFID systems, however, the smart money is now is leveraging that investment quickly efficiently and profitably.
RFID has been with us for decades and was extremely slow to gain traction. Even the large companies who have spent on RFID in their supply chain are struggling with leveraging the technology on top of their legacy systems. Marks and Spencer, Tesco and other large retailers have had RFID in their supply chain for some considerable time, however, the customer has yet to see what is really possible with this technology. Stock accuracy and traceability are the drivers for RFID systems, however, the smart money is now is leveraging that investment quickly efficiently and profitably.
When you take a real look at the apparel business and how it seems to be taking one knock after another and all the time being hit by online competitors, you would wonder why more RFID enabled business don’t take a serious look at what systems are out there which will really transform the business into a digital relationship with their customers. Watch this video send it to your C -Suite and start a conversation with us. Who knows, we may be that answer to the digital transformation conundrum?