Design Thinking

Design Thinking is a proven, problem-solving methodology, used to solve complex issues and find the optimum outcome for clients. Unlike ‘analytical thinking’ which involves the ‘breaking down’ of ideas, Design Thinking is a creative process based on ‘building up’ ideas and thinking outside of the box.

Design Thinking workshops are fun, informal and involve a diverse group of stakeholders. In these workshops, we seek to understand the user, question existing assumptions and expected implications and outcomes. Following a proven framework, ideas are expressed visually and creatively, resulting in solution-based thinking and resolutions to problems, both known and unknown.

Design Thinking is a verb, not a noun and this depicts action in motion, always building on improvements. Generally, the thought process will follow this process:

• Get to know the target audience
• Define their needs and understand their pain points and motivations
• Identify problems and bottlenecks
• Bring together the collective insights during the ideation stage
• Challenge assumptions
• Create solutions (even if it’s a Minimal Viable Product)
• Deploy and test

The outputs from the workshops are recorded and documented for use to identify requirements in advance of the more formal project scoping exercise. This ensures continuity and is a proven way of delivering a great outcome for the business. TRC Solutions have certified Design Thinking facilitators on the team, ready and willing to help your business discover the “art of the possible”!

TRC Solutions have more than 30 years experience deploying business software solutions, we understand the value of long-term relationships. We succeed when our clients succeed, our role is to be there to provide partnership and support to aid the growth of our clients’ enterprise.

We define ourselves as a state-of-the-art, specialised organisation, focused on delivering solutions, training and consultancy which are individual to our clients’ objectives and ambitions. We pride ourselves on the transparency and rigour of our processes which work to: integrate competitive management application technology, create value for our clients, and conquer complex challenges. Our ethics are the foundation we build everything from, installing confidence and integrity throughout all applications of our service.