Emergency Support Service
Outside of office hours, our clients are covered by our ‘Emergency Support Service‘ option. This service supplements the usual office hours support and will be available 7 days per week from 7.30am to 9am and from 5pm to 10pm on weekdays and 7.30am to 10pm on weekends and bank holidays. This ensures our clients are covered from 7.30am until 10pm all week for all their support needs.
Hours outside this window are available on request. This service is reserved for emergencies only and there may be additional charges for using this service for non-emergency situations. Please check the terms of your support contract to see if you have opted for the ‘Emergency Support Service‘ option. If you are unsure, please contact us and we can confirm full details.
To contact the TRC Solutions ‘Emergency Support Service‘ (outside of standard office hours), please call +353 1 2830800 and ask for Unit 116036. You will be asked to leave your full contact details and a member of our support team will return your call.